Knowledge Management

Knowledge is information that changes something or somebody - either by becoming grounds for action or by making an individual capable of different or more efficient actions.

Knowledge is viewed as collection of facts, idea learnings, policies, practices and lot more wherever skills are learned by practice or doing.

Knowledge X Skill = Ability

Knowledge can be two types:
Tacit Knowledge - (Unsaid) Highly Personal

2. Explicit Knowledge - (Expressed) Shared in the form of Data

What Is Knowledge Management:

It refers to strategies & structure for maximizing the return on intellectual and information resources. intellectual capital resides both in tacit form (education experience) & explict form (document & data). Knowledge management depends on both cultural and technological process of creation, collection, sharing and recombination.

It is the collection of process that govern the creation, dissemination and utilization of knowledge.

Sources of Knowledge:

1. Internal Source:
It includes the organizational operations such as design, development, engineering, sales, marketing, manufacturing etc. this is the basic source of information which is controllable and can be easily canalized in the absence of any formal mechanism, this knowledge remain in the minds of organizational members and usually disappears with them.

2. External sources:
It includes professional associations, commercial websites, academic bodies such as universities, research institutions, industry associations etc. These sources usually make the knowledge available through websites and some times through publications.

Next Chapter : Process of Knowledge Creation


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